What questions to ask a web designer

Questions to Ask a Web Designer

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If you have gone through the “Top 7 Things to Do Before You Start Working With a Web Designer” you might be ready to contact some web designers. It can be an overwhelming decision in choosing the right web designer. Just as with any other profession, all web designers are NOT created equal.

Choosing a Web Designer

Before you get started or sign a service agreement with a web designer make sure you ask these questions (at a minimum – please ask more if you have them).

  • How long does the process take?
  • What is expected of me during the process?
  • What type of communication will there be?
  • What are the costs I can expect to pay associated with the website?
  • Do you create websites in WordPress?
  • Are you the designer who will be the one working on my website?
  • Do I have complete control and ownership of my website?
  • Do you have experience with internet marketing?
  • Do you do any search engine optimization (SEO) on my site?
  • Do you provide any training information for me to be able to update my own site?
  • What support is available after the website goes live?
  • How much does it cost?

I’d be happy to talk with you more about any of these questions in a consultation you can schedule here.

How long does the process take?

It depends on a couple of things:

  • How quickly you can get us the materials we need.
  • How quickly you respond to our emails with feedback or comments.

On average the entire process takes 2-4 weeks for our basic web package or 4-6 weeks for our comprehensive package. Learn the difference here!

What is expected of me during the process?

One big misconception that people have is that web designers are copywriters. We personally do not write copy. Therefore you are expected to provide all the content. Given our internet marketing experience we can provide feedback on the copy draft you provide in the comprehensive package. We also ask to you give us feedback on your design in a timely manner and that you are professional and courteous.

What type of communication will there be?

If you sign up to work with Virtual Design you’ll receive your designers direct phone line to call and/or text. Your main email contact would be our project manager. We usually schedule two phone calls and handle back and forth over email, however you are encourage to call or text your designer at any time you need.

What are the costs/ongoing costs I can expect to pay associated with the website?

Your domain will be about $12-$15 per year. Hosting is usually $7-$15 per month for shared hosting. Email marketing is usually $20-$30 a month. If you want stock images you may need to purchase those. We like 123rf.com and istockphoto.com. And depending on the design of your site you may need a license for a specific WordPress theme.

Do you create websites in WordPress?

Yes and at this time this is the only platform we build in. We have used many different web builders and platforms before and we believe WordPress is the best choice for entrepreneurs and small business owners.

Do you contract the website design out to a different company?

Absolutely not! This is a very common practice and usually doesn’t deliver the results you are expecting from a professional site. Oftentimes it’s putting out the project to the lowest bidder. We do not participate in this practice.

Do I have complete control and ownership of my website?

Yes! 100%! Our biggest pet peeve with other web designers is that they “hold a site hostage”. You should have 100% control of your site and ownership! This means your domain and hosting are registered in YOUR name. A theme license should be through your account. Please do not sign up with a web designer who does not believe in this practice.

Do you have experience with internet marketing?

We have extensive experience with internet marketing and have helped clients in many different industries build successful online businesses. We have been helping clients with internet marketing since 2005.

Do you do any search engine optimization (SEO) on my site?

Yes we do on-site SEO with our comprehensive website package and we take it one step further – we provide information so that YOU can maintain the on-site SEO on your own after you take over your website.

Do you provide any training information for me to be able to update my own site?

Each one of our clients receives a comprehensive closing packet which includes information about the site we have created, a big section on SEO for comprehensive website clients, and information on each plugin and widget we have used and why. We also schedule a closing call together to go over any questions after our clients review the closing packet.

What support is available after the website goes live?

We offer a VIP client package to help our clients update their websites on a monthly basis.

How much does it cost to build a website?

Depending on the size and features of your website you can expect to pay $1500-$3500 for a professional website.

I’d be happy to talk with you more about any of these questions in a consultation you can schedule here.

Rachel Muraca
WordPress Web Designer
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