What is a Virtual Assistant

A Virtual Assistant (also know for short as a VA), is an independent contractor who provides administrative, technical, and personal assistance to clients virtually on an as needed basis. Clients tend to be entrepreneurs and other small business owners such as coaches, realtors, alternative healthcare practitioners, and more. The type of work offered by Virtual Assistants vary quite a bit.

Virtual Assistants work from their own offices. They do not have set hours and have flexible schedules. Communication between client and virtual assistant occurs via the phone, email and Skype. A Virtual Assistant is a contractor NOT an employee. Some Virtual Assistants work on a retainer. Others work only the hours you need. It depends on the type of work you are needing and the Virtual Assistant’s personal preference.

Virtual Assistant’s hourly rate varies greatly depending on the skill level of the person, experience and project needed. Generally for basic administrative things (client management, billing, newsletter, social media) you can expect to pay $35-$45/hour although some are more. For more advanced work like website maintenance / design, search engine optimization, internet marketing you can expect to pay $75-$100/hour. Many Virtual Assistants do offer a project rate or at the minimum an estimated amount of time for a particular project so that you can properly budget.

A Virtual Assistant can provide you with feedback, ideas, and help you implement them into your business (possibly in ways you didn’t even think of).  Remember, Virtual Assistants are also small business owners and know what is involved in running a successful small business.

About Rachel Muraca

Rachel Muraca, owner of Virtual Design, LLC is a unique Virtual Assistant because she not only provides the administrative support and technical skills that other Virtual Assistants provide, she also has the skills to design and maintain websites, help you with internet marketing and search engine optimization. The comprehensive nature of her services is why all of her clients consider her to be an important asset and a key to their business success.

Below is a sample list of some of the different services.

Domain and hosting account registration
Website Maintenance
Website Creation (wordpress websites)
Website Changes and Updates
Search Engine Optimization
Blog Marketing
Blogging: setting up blogs and optimizing

Shopping Cart Management
Order Management
Affiliate Programs

Direct Mail Campaigns
Blog Marketing
Social Networking
Article Submission
Press Releases
Help with product development
*please contact me for more marketing specifics*

Personal Assistance:
Scheduling Clients
Appointment Reminders
Setting up an online calendar
Sending flowers/gifts
Manage Email Accounts
Computer tutoring


Data Processing:
Database Management
Document/File conversions
Internet research
Word Processing
Power Points

Customer/Client Services:
Verbal and written communication
Referral programs
Email Management